Last month, my bank instituted new online banking security features that require answering some personal questions. I understand the need for security, I really do. Is it too much to ask to make questions answerable to people who hold a joint account?
I did not know the city of birth for my father in law. I knew my mother in law's. I have no idea which particular school my husband attended during a certain period of time in his academic career. For the life of me, unless he is home, I can't access my bank account. Dammit.
As an aside, someone I know told me banking security issues today that shocked me. This is his field of specialty. He says there were over 7 million attempts to hack into their system in June. 7,000,000. That's a lotta zeroes. He told me it's ok to use my debit card at a bank but nowhere else. He advised using it only as a credit card at any merchant anywhere. He was also describing how thieves (mainly organized crime) around the world steal your digits and passwords. Holy Shit. I really didn't have a clue-and maybe you don't either.
I've never had it happen to me, but it has happened to my husband. And now, I know how it all came about. He used his debit card in Detroit and before you could say Bob's you uncle, the thieves had tried spending a boatload of money in 3 different cities at the same time.
So, I'll forgive my bank. I'll have to grill my better half for the rest of the answers. I think I may only be missing one. Too bad for me, it's the one I need right now. I can't believe that I don't know the answers after living with him for 21 years.